Upgrade Sales Consultant

Hansel Auto Group; Bellevue (CA); On-site; USD 39,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

401-K

Employer 401-K contributions

Employee Discounts

Job summary

Hansel Subaru Santa Rosa is looking for an Upgrade Service Drive Acquisition Consultant. This entry-level role offers strong earning potential and a path for career growth in automotive sales. You will engage service customers, assess needs, and create acquisition opportunities while delivering excellent service.

Join a team focused on helping customers make informed decisions, working a retail schedule including evenings and weekends, with performance bonuses and comprehensive benefits.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Bilingual in Spanish is a huge plus!
• Inside or Outside Sales experience is a plus.
• Self-motivation and a desire to succeed.
• Strong organizational and time-management skills.
• Ability to work retail schedule, including evenings and weekends.
• Have a valid California Driver’s License with clean driving record.
• Able to pass drug screening and criminal background check.

Responsibilities

• Build relationships with service customers and identify opportunities to purchase their vehicles.
• Explain vehicle options, benefits, and promotions clearly and enthusiastically.
• Conduct needs assessments to match customers with appropriate vehicle options.
• Learn the automotive business and stay up to date on product changes.
• Deliver a world-class customer experience at every touchpoint.
• Track daily activities, appointments, and performance metrics.

Skills

Customer service

Communication

Bilingual (Spanish)

Sales experience

Organization

Time management

Driver's license

Background check

Job description

Hansel Subaru in Santa Rosa is looking for a SERVICE DRIVE ACQUISITION CONSULTANTBuild a career. Help Customers. Real Earning Potential.Are you personable, motivated, organized, and driven to succeed?We’re looking for a Upgrade Service Drive Acquisition Consultant to join our team. This is an entry level opportunity with strong earning potential and career growth for someone who enjoys working with people and wants to build a career in the automotive industry.Salary Range:Depending on job performance, the Upgrade Service Drive Consultant compensation ranges from $38,500.00 to $200,000 +.What You’ll DoYou’ll work with customers who are already visiting our Service Department. Your job is to build relationships, understand their needs, and identify opportunities for us to purchase their existing vehicle.You’ll help customers understand their options while creating valuable acquisition opportunities for the dealership.Engage with service customers while their vehicles are being servicedIdentify upgrade opportunities based on vehicle equity, age, mileage, and customer needsExplain vehicle features, benefits, and current promotions clearly and enthusiasticallyConduct needs assessments to match customers with appropriate vehicle optionsLearn the automotive businessStay up to date on technological changes in the productDeliver a world-class customer experience at every touchpointTrack daily activities, appointments, and performance metricsWhat we are looking for:Committed to showing up with energy, positivity, and professionalism every dayWilling to learn, adapt, and continuously improveMotivated to hit goals and exceed expectationsPassionate about helping customers make confident, informed decisionsQualifications and SkillsCustomer service experience - requiredStrong communication and interpersonal skillsBilingual in Spanish is a huge plus!Inside Sales or Outside Sales Experience is also a plus!Self-motivation is key and a desire to succeedStrong organizational and time-management skillsAbility to work toward individual and team goalsAbility to work a retail schedule, including evenings and weekendsHave a valid California Driver’s License with Clean driving recordAbility to successfully pass a drug screening and criminal background check*Automotive experience is not required. We’re looking for the right attitude, work ethic, and willingness to learn.Benefits and PerksMedical InsuranceDental InsuranceVision PlanFlexible Spending Plans401-K401-K employer contributionsEmployee Discounts on vehicles, service and partsPay Defined: The Upgrade Service Drive Consultant position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.31, plus performance bonuses. The performance bonus may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limitLearn MoreWe are proud to be a family-owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service nine of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place.Our Culture:Caring Drives Us!! We care about three things: making customers feel great, helping our employees succeed and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place.See how Caring Drives Us at: https://www.youtube.com/watch?v=2O5JHo_fEHU