Service Upgrade Sales Consultant

Priority Dispatch Corp.; Santa Rosa, Northern (CA, KY); Hybrid; USD 39,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plan

Flexible Spending Plans

401-K employer contributions

Employee Discounts on vehicles,service

Job summary

Hansel Subaru in Santa Rosa is seeking a Service Drive Acquisition Consultant. This entry-level role offers strong earning potential and career growth for individuals who enjoy working with people and want a long-term career in the automotive industry.

The position involves engaging customers in the Service Department, identifying upgrade opportunities based on vehicle equity, age, and mileage, and guiding them to make confident, informed decisions. A friendly, proactive attitude is essential.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Bilingual in Spanish is a huge plus.
• Inside or outside sales experience is a plus.
• Self-motivation and a drive to succeed.
• Ability to work retail shifts including evenings and weekends.

Responsibilities

• Engage with customers visiting the Service Department to build relationships and identify opportunities to purchase their vehicle.
• Explain options clearly and create acquisition opportunities for the dealership.
• Engage service customers while their vehicles are serviced and identify upgrade opportunities.
• Explain vehicle features, benefits, and current promotions enthusiastically.
• Conduct needs assessments to match customers with appropriate vehicle options.
• Track daily activities, appointments, and performance metrics.

Skills

Customer service

Communication skills

Spanish bilingual

Sales experience

Organizational skills

Driver's license

Job description

$37,500.00 - $200,000.00 Base+Commission/year

Position Type

Full Time

Category

Description

Hansel Subaru in Santa Rosa is looking for a SERVICE DRIVE ACQUISITION CONSULTANT

Build a career. Help Customers.Real EarningPotential.

Are you personable, motivated, organized,and driven to succeed?

We’relooking foraUpgradeService Drive Acquisition Consultant to join our team. This is an entry level opportunity with strong earning potential and career growth for someone who enjoys working with people and wants to build a career in the automotive industry.

Salary Range:

Depending on job performance, the Upgrade ServiceDriveConsultantcompensation ranges from $38,500.00 to $200,000 +.

WhatYou’llDo

• You’llwork with customers who are already visiting our Service Department. Your job is to build relationships, understand their needs, andidentifyopportunities for us topurchasetheir existing vehicle.
• You’llhelp customers understand their options while creating valuable acquisition opportunities for the dealership.
• Engage with service customers while their vehicles are being serviced
• Identifyupgrade opportunities based on vehicle equity, age, mileage, and customer needs
• Explain vehicle features, benefits, and current promotions clearly and enthusiastically
• Conduct needs assessments to match customers withappropriate vehicleoptions
• Learn the automotive business
• Stay up to date on technological changes in the product
• Deliver a world-class customer experience at every touchpoint
• Track daily activities, appointments, and performance metrics

What we are looking for:

• Committed to showing up with energy, positivity, and professionalism every day
• Willing to learn, adapt, and continuously improve
• Motivated to hit goals and exceed expectations
• Passionate about helping customers make confident, informed decisions

Qualifications and Skills

• Customer service experience-required
• Strong communicationand interpersonal skills
• Bilingual in Spanish is a huge plus!
• Inside Sales or Outside Sales Experience is also a plus!
• Self-motivationis keyand a desire to succeed
• Strong organizational and time-management skills
• Ability to work toward individual and team goals
• Ability to work a retail schedule, including evenings and weekends
• Have avalid California Driver’s LicensewithClean driving record
• Ability to successfully pass a drug screening and criminal background check
• *Automotive experience is notrequired.We’relooking for the right attitude, work ethic, and willingness to learn.

Benefits and Perks

• Medical Insurance
• Vision Plan
• Flexible Spending Plans
• 401-K employer contributions
• Employee Discounts on vehicles,serviceand parts

Pay Defined:

TheUpgradeServiceDriveConsultantposition has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.31, plus performance bonuses. The performance bonus may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit

Learn More

We are proud to be a family-owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service nine of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone canbehis or her best. This ensures that our customers get the best experience in thebusinessand our community is a better place.

Our Culture:

Caring DrivesUs!!We care about three things: making customers feel great, helping our employeessucceedand improving our community! We are intensely competitive and provide an environment in which everyone canbetheir best. This ensures that our customers get the best experience in thebusinessand our community is a better place.