Unmanned Systems Sales Engineer (Onsite)

Tech Sales Jobs; Huntsville (AL); Vor Ort; USD 52.000 - 106.000; Vollzeit

Zusammenfassung

CACI is seeking a Sales Engineer (Technical Support) to backstop sales activities with technical expertise across customer engagements in onsite locations. This role emphasizes integration support, training, and collaboration with internal and external stakeholders to ensure successful deployments and high customer satisfaction.

Responsibilities include supporting AEs in technical aspects, pre-sale discussions, and delivering documentation while traveling to customer sites.

Qualifikationen

• 2+ years of hardware integration on autonomous/unmanned platforms (UAS/USV/UGV).
• 2+ years in sales engineering, customer support, or field support.
• Familiarity with the defense tech ecosystem and unmanned systems applications.
• Willingness to travel up to 50% for customer engagements.
• On-site work required; remote work is not authorized.

Aufgaben

• Support Account Executives and Account Managers in all technical aspects of customer engagements.
• Provide technical support for new platform integrations and participate in pre-sale technical discussions.
• Deliver technical documentation and remote integration assistance as required.
• Conduct product training for customers in both pre- and post-sale phases.
• Travel regularly to customer sites to support bailments, demos, and new product deliveries.
• Serve as a subject matter expert on gimbal operation and performance expectations.
• Assist with product sustainment activities, including firmware updates and new feature rollouts.
• Support trade shows, industry events, and field exercises.
• Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs.
• Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts.

Kenntnisse

Technical experience

Sales engineering

Defense tech

Customer communication

Ausbildung

Bachelor’s degree in engineering or related field

Jobbeschreibung

CACI is seeking a Sales Engineer (Technical Support) to backstop sales activities with technical expertise across customer engagements in onsite locations. This role emphasizes integration support, training, and collaboration with internal and external stakeholders to ensure successful deployments and high customer satisfaction.

Responsibilities include supporting AEs in technical aspects, pre-sale discussions, and delivering documentation while traveling to customer sites.