Sales Engineer - Unmanned Systems & Technical Support

Tech Sales Jobs; San Diego (CA); On-site; USD 52,000 - 106,000; Full time

Job summary

CACI is seeking a Sales Engineer (Technical Support) to backstop sales efforts with technical expertise across customer engagements. You’ll integrate platforms, deliver training, and collaborate with stakeholders to ensure successful deployments and high customer satisfaction.

The role requires hands-on hardware integration experience with unmanned systems, strong communication with customers, and frequent travel to client sites. On-site work from a CACI facility is required when not traveling.

Qualifications

• 2+ years of technical or engineering experience with hardware integration on autonomous or unmanned platforms (UAS, USV, UGV).
• 2+ years of sales engineering, customer support, or field support experience.
• Familiarity with the defense technology ecosystem and unmanned systems applications.

Responsibilities

• Support Account Executives and Account Managers in all technical aspects of customer engagements.
• Provide technical support for new platform integrations and participate in pre-sale technical discussions.
• Deliver technical documentation and remote integration assistance as required.
• Conduct product training for customers in both pre and post-sale phases.
• Travel regularly to customer sites to support bailments, demos, and new product deliveries.
• Serve as a subject matter expert on gimbal operation and performance expectations.
• Assist with product sustainment activities, including firmware updates and new feature rollouts.
• Support trade shows, industry events, and field exercises.
• Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs.
• Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts.

Skills

Hardware integration

Sales engineering

Defense technologies

Customer engagement

Education

Bachelor's degree in engineering

Tools

MAVLink

ArduPilot

QGroundControl

Job description

CACI is seeking a Sales Engineer (Technical Support) to backstop sales efforts with technical expertise across customer engagements. You’ll integrate platforms, deliver training, and collaborate with stakeholders to ensure successful deployments and high customer satisfaction.

The role requires hands-on hardware integration experience with unmanned systems, strong communication with customers, and frequent travel to client sites. On-site work from a CACI facility is required when not traveling.