Sales Engineer, Unmanned Systems & Tech Support

Tech Sales Jobs; Austin (TX); On-site; USD 52,000 - 106,000; Full time

Job summary

CACI is seeking a Sales Engineer (Technical Support) to backstop all sales activities with technical expertise across customer engagements. The role involves integration support, training, product sustainment tasks, and close collaboration with stakeholders to ensure successful deployments and high customer satisfaction.

The position requires 2+ years in technical or engineering roles with unmanned platforms, on-site work, and ability to travel up to 50% across the Continental US.

Qualifications

• 2+ years of technical or engineering experience with hardware integration on autonomous or unmanned platforms (UAS, USV, UGV).
• 2+ years of sales engineering, customer support, or field support experience.
• Familiarity with the defense technology ecosystem and unmanned systems applications.
• Strong ability to articulate product capabilities and engage effectively with customers and partners.

Responsibilities

• Support Account Executives and Account Managers in all technical aspects of customer engagements.
• Provide technical support for new platform integrations and participate in pre-sale technical discussions.
• Deliver technical documentation and remote integration assistance as required.
• Conduct product training for customers in both pre and post-sale phases.
• Travel regularly to customer sites to support bailments, demos, and new product deliveries.
• Serve as a subject matter expert on gimbal operation and performance expectations.
• Assist with product sustainment activities, including firmware updates and new feature rollouts.
• Support trade shows, industry events, and field exercises.
• Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs.
• Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts.

Skills

Unmanned hardware integration

Sales engineering experience

Defense tech familiarity

Customer engagement

Travel readiness

Education

Bachelor's degree in engineering or related technical field

Tools

MAVLink

ArduPilot

QGroundControl

Job description

CACI is seeking a Sales Engineer (Technical Support) to backstop all sales activities with technical expertise across customer engagements. The role involves integration support, training, product sustainment tasks, and close collaboration with stakeholders to ensure successful deployments and high customer satisfaction.

The position requires 2+ years in technical or engineering roles with unmanned platforms, on-site work, and ability to travel up to 50% across the Continental US.