Field Sales Engineer - Unmanned Systems

CACI International Inc; Huntsville (AL); Sur place; USD 74 000 - 155 000; Plein temps

Résumé du poste

CACI International Inc is seeking a Sales Engineer (Technical Support) to back all sales activities by providing technical expertise during customer engagements. This role includes integration support, training, product sustainment tasks, and close collaboration with internal and external stakeholders to ensure successful deployments and high customer satisfaction.

This on-site position requires travel up to 50% to customer sites for bailments, demos, and new product deliveries.

Qualifications

• 2+ years of technical or engineering experience with hardware integration on autonomous or unmanned platforms (UAS, USV, UGV).
• 2+ years of sales engineering, customer support, or field support experience.
• Familiarity with the defense technology ecosystem and unmanned systems applications.
• Strong ability to articulate product capabilities and engage effectively with customers and partners.

Responsabilités

• Support Account Executives and Account Managers in all technical aspects of customer engagements.
• Provide technical support for new platform integrations and participate in pre-sale technical discussions.
• Deliver technical documentation and remote integration assistance as required.
• Conduct product training for customers in both pre and post-sale phases.
• Travel regularly to customer sites to support bailments, demos, and new product deliveries.
• Serve as a subject matter expert on gimbal operation and performance expectations.
• Assist with product sustainment activities, including firmware updates and new feature rollouts.
• Support trade shows, industry events, and field exercises.
• Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs.
• Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts.

Connaissances

Hardware integration

Sales engineering

Customer support

Travel readiness

Formation

Bachelor's degree in engineering

Outils

MAVLink

ArduPilot

QGroundControl

TCP/IP networking

EO/IR payloads

Description du poste

CACI International Inc is seeking a Sales Engineer (Technical Support) to back all sales activities by providing technical expertise during customer engagements. This role includes integration support, training, product sustainment tasks, and close collaboration with internal and external stakeholders to ensure successful deployments and high customer satisfaction.

This on-site position requires travel up to 50% to customer sites for bailments, demos, and new product deliveries.