Testing Center Coordinator

The Chronicle Of Higher Education, Inc.; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Testing Center Coordinator for its Student Success Center. This role involves providing leadership, vision, and best practices for the Testing Center, ensuring accommodations for students and managing day-to-day operations.

Key responsibilities include supervising student staff, conducting training, analyzing data for continuous improvement, and supporting various programs within the Student Success Center. Applicants should have a Bachelor's degree and strong skills in communication and collaboration.

Qualifications

• Experience or interest in working in higher education.
• Ability to take initiative and collaborate effectively.
• Strong attention to detail necessary for managing operations.

Responsibilities

• Oversee operations of the Testing Center in the Student Success Center.
• Supervise and support student staff and proctors.
• Conduct cyclic performance evaluations and ongoing assessment.

Skills

Excellent interpersonal and communication skills

Strong attention to detail

Initiative

Collaboration

Education

Bachelor's degree

Master's degree preferred

Job description

About Bellarmine University

BellarmineUniversity is a dynamic, growing university with a strong liberal arts focus in the Catholic higher education tradition and bold vision for the future. Bellarmine has undergraduate and graduate enrollment of approximately 3,200 students and continues to add new academic programs while maintaining small class sizes and personal attention to students. Bellarmine is listed in the Princeton Review's Best 387 Colleges and is recognized as a top U.S. university in rankings published by U.S. News & World Report and Forbes. In a survey by The Princeton Review, students praised Bellarmine as a place that is "welcoming to every single person and makes an effort to include everyone." Bellarminestudents, faculty and staff engage in more than 25,000 cumulative hours of service each year, in Louisville and around the nation and world.

SmartAsset ranked Louisville among the top 25 U.S. cities for best work-life balance, while workplace insights platform kununu.com named Louisville one of the top five U.S. cities for happy employees. Glassdoor recently recognized Louisville as one of the top 15 cities for jobs, based on hiring opportunity, cost of living and job satisfaction. ZipRecruiter calls Louisville a top 10 city for job seekers, thanks in part to its central location and low unemployment. Louisville is within a day's drive of two-thirds of the U.S. population.

Deeply embedded in the heart of Louisville, Bellarmine is an engaged partner expanding learning opportunities, enhancing career networks and economic growth, and advancing equity and quality of life for its neighboring communities. By connecting the campus, the community, and the curriculum through engaged scholarship and action, we enhance social and civic engagement, including faculty, staff, and student-led, asset-based initiatives.

Job Description

The Testing Center Coordinator provides vision, leadership, best practices, and assessment for the Testing Center in the Student Success Center (SSC). This position works with other SSC staff, faculty, and campus partners to provide testing accommodations for students. This staff member is responsible for the day-to-day operations of the Testing Center, supervising student staff and SSC administrative tasks as needed.

Testing Center Daily Function and Oversight

• Working with the Assistant Dean of Academic Services to provide leadership and visibility for the Testing Center in the SSC
• Research best and emerging Testing Center practices and implement changes to support continuous improvement
• Enhance Testing Center support for students using the space
• Collaborate regularly with the Accessibility Resource Center
• Serve as the point of contact for the Accommodate web-based platform in the SSC
• Manage the Testing Center budget, including annual requests, expenses, justifications, and planning

Supervision and Support

• Hire, supervise and support all Student Success assistants (SSAs) and proctors.
• Develop, plan, and implement regular training and professional development for all student staff assistants and proctors
• Conduct cyclical performance evaluations for all student staff assistants and proctors
• Assessment and Reporting
• Design, implement, and maintain a cyclical assessment plan to evaluate and demonstrate the efficacy of the services provided in the Testing Center
• Provide regular and ad hoc reports on outcomes assessment to include direct/indirect and qualitative/quantitative measures
• Implement inclusive data collection and generation strategies
• Analyze relevant data on a regular cycle
• Recommend and implement continuous improvement actions informed by assessment data
• Connect assessment process to SSC-wide assessment planning, reporting, and continuous improvement

Student Success Tasks

• Supporting the operations of the Student Success Center.
• Management of Student Success Center webpage and social media platforms.
• Support the Academic Recovery program and the student readmission process.

Secondary Responsibilities

• Attend regular meetings with Academic Services and the Student Success Center
• Use the student alert system, Retention Alert, as a tool to identify at-risk students and connect them with appropriate resources.
• Submit regular updates for reports.
• Other duties will be assigned as needed.

Requirements

• Bachelor's degree (master's degree preferred)
• Experience or interest in working in higher education
• Excellent interpersonal and communication skills
• Ability to take initiative
• Able to work in a team environment and collaborate with staff and faculty across campus
• Strong attention to detail

Application Instructions

Please submit a cover letter, resume/CV, and contact information for three professional references.

Please note: Visa sponsorship is not provided for this position.