University Police Emergency Dispatcher

Illinois State University; Normal, Northern (IL, KY); Hybrid; USD 41,262,000 - 68,770,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Retirement and supplemental retirement

Tuition waiver for staff & dependents

Paid holidays/administrative closures

Paid benefit time

Job summary

Illinois State University is seeking a Police Telecommunicator to receive, process, and disseminate information, ensuring officer safety and rapid response to emergencies. The TC serves as the crucial link between the public and emergency services, working across campus with multiple systems.

The role requires strong multitasking, ability to work in a fast-paced environment, and knowledge of campus geography and policies. Shift work is based on seniority, with starting in 2026.

Qualifications

• High school diploma or equivalent.
• No record of conviction of a felony or a crime involving moral turpitude.

Responsibilities

• Receive, process, and disseminate information to support officer safety and public assistance.
• Coordinate with emergency services to ensure timely response.
• Maintain logs and documentation of communications and actions.
• Operate radio console and multiple computer monitors during shifts.

Skills

FCC rules

University policies

LEADS rules

Radio operations

Multi-tasking

Emergency response

Public safety communications

Education

High school diploma or equivalent

Tools

Radio consoles

VoIP phone system

Campus systems access

JCI alarms system

Job description

Illinois State University is seeking a Police Telecommunicator to receive, process, and disseminate information, ensuring officer safety and rapid response to emergencies. The TC serves as the crucial link between the public and emergency services, working across campus with multiple systems.

The role requires strong multitasking, ability to work in a fast-paced environment, and knowledge of campus geography and policies. Shift work is based on seniority, with starting in 2026.