University Library Technician-Advanced

North Carolina State University; Raleigh (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

Job summary

North Carolina State University Libraries in Raleigh, NC seek an University Library Technician-Advanced to support monographic acquisitions and management within the Acquisitions & Discovery department.

Responsibilities include cataloging, data maintenance across ILS and ERM, complex ordering, and vendor coordination. The role emphasizes accuracy, collaboration, and process improvement in a fast-paced library setting.

Qualifications

• Experience with academic-library acquisitions or cataloging practices
• Demonstrated ability to learn new tools, techniques, and skills in order to locate, analyze, and interpret data in complex online systems
• Ability to foster an environment of belonging and well-being
• Ability to work creatively and collaboratively in a team environment and establish and maintain good working relationships across the library, the university, and with vendors and other stakeholders
• Excellent organizational and time-management abilities, with strong attention to detail and the capacity to prioritize, problem-solve, and exercise sound judgment in a high-volume, fast-paced environment

Responsibilities

• The University Library Technician applies technical, metadata, and data skills to support the increasingly complex responsibilities of monographic acquisitions and management for the Monographs Unit as well as the Acquisitions & Discovery department and the Libraries as a whole.
• This position creates and maintains bibliographic, item, financial (purchase order, invoice, Pcard receipts), technical, and online data in the library's integrated library system (ILS), university financial system, electronic resource management system (ERM), and related knowledge bases and vendor systems.
• This position handles complex ordering and receiving tasks and provides support for other Unit staff in these areas.
• They perform copy, complex copy and original cataloging for monographic resources in all formats and languages.
• They participate in complex electronic resource package work for the Libraries, including title list reconciliation processes, data quality control, cleaning and standardization, vendor and agent communication, knowledge base work, ERM data entry, and ILS work.
• The position participates in receiving and resolving cataloging concerns and questions across the Libraries, as well as electronic resource access troubleshooting and problem resolution utilizing a ticketing system and communicating with stakeholders.
• The position participates in creating, editing, updating and maintaining workflow documentation.
• This position provides daily monitoring and troubleshooting of all monographic ordering streams.
• They manage both manual and automated vendor invoice and order record loads, troubleshoots file load errors, and performs invoice and vendor account reconciliation.
• They participate in short and long term projects undertaken by the Monographs Unit and the Department, and they serve on cross-departmental teams.

Skills

Acquisitions or cataloging experience

Data analysis in complex systems

Belonging and well-being advocacy

Team collaboration with stakeholders

Organizational & time-management

Education

High school diploma or equivalent

Tools

Integrated Library System (ILS)

Electronic Resource Management (ERM)

Job description

Job Posting Information

Posting Number: PG195251SP

Internal Recruitment: No

Working Title: University Library Technician-Advanced

Anticipated Hiring Range: $58,644

Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Job Location: Raleigh, NC

Department: Acquisitions & Discovery

The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries' Strategic Plan describes our mission and goals, which are aligned with those of the university. They include welcoming and engaging the whole university community; empowering students for a lifetime of success and impact; supporting research, scholarship, innovation, and collaboration; fostering entrepreneurial thinking and problem-solving; and expanding our engagement with individuals and communities across North Carolina. We carry out this work in an atmosphere where all individuals are welcomed, valued, and respected. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://lib.ncsu.edu.

The Acquisitions & Discovery (A&D) department supports the teaching and research program of the University by providing searchable metadata for the more than 3.5 million volumes and 110,000 print and electronic journal subscriptions purchased by the NC State University Libraries, thus preserving and making accessible the intellectual content of the library's collections. The Monographs unit is one of three units within the Acquisitions & Discovery department. The main focus of Monographs within the department is to serve as a highly skilled task force to acquire, receive, describe and deliver monographic materials in all formats to facilitate use of, and access to, the library's collections. The monographs unit creates and maintains bibliographic, financial (purchase order, invoice, Pcard receipts), technical, and online data in the library's integrated library system (ILS), university financial system, electronic resource management system (ERM), and related knowledge bases and vendor systems.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision


• Flexible Spending Account


• Retirement Programs


• Disability Plans


• Life Insurance


• Accident Plan


• Paid Time Off and Other Leave Programs


• 12 Holidays Each Year


• Tuition and Academic Assistance


• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

The University Library Technician applies technical, metadata, and data skills to support the increasingly complex responsibilities of monographic acquisitions and management for the Monographs Unit as well as the Acquisitions & Discovery department and the Libraries as a whole. This position assists with the acquisition, receipt, bibliographic control, and delivery of materials in all formats to facilitate use of, and access to, the Libraries' collections.

This position creates and maintains bibliographic, item, financial (purchase order, invoice, Pcard receipts), technical, and online data in the library's integrated library system (ILS), university financial system, electronic resource management system (ERM), and related knowledge bases and vendor systems. This position handles complex ordering and receiving tasks and provides support for other Unit staff in these areas. They perform copy, complex copy and original cataloging for monographic resources in all formats and languages. They participate in complex electronic resource package work for the Libraries, including title list reconciliation processes, data quality control, cleaning and standardization, vendor and agent communication, knowledge base work, ERM data entry, and ILS work. The position participates in receiving and resolving cataloging concerns and questions across the Libraries, as well as electronic resource access troubleshooting and problem resolution utilizing a ticketing system and communicating with stakeholders. The position participates in creating, editing, updating and maintaining workflow documentation.

This position provides daily monitoring and troubleshooting of all monographic ordering streams. They manage both manual and automated vendor invoice and order record loads, troubleshoots file load errors, and performs invoice and vendor account reconciliation. They participate in short and long term projects undertaken by the Monographs Unit and the Department, and they serve on cross-departmental teams. The position may also collaborate with the Monographs Unit head to develop acquisitions workflows and/or cataloging guidelines workflows for new formats, and may also assist with the training of new staff.

Qualifications

High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.

• Experience with academic-library acquisitions or cataloging practices


• Demonstrated ability to learn new tools, techniques, and skills in order to locate, analyze, and interpret data in complex online systems


• Ability to foster an environment of belonging and well-being


• Ability to work creatively and collaboratively in a team environment and establish and maintain good working relationships across the library, the university, and with vendors and other stakeholders


• Excellent organizational and time-management abilities, with strong attention to detail and the capacity to prioritize, problem-solve, and exercise sound judgment in a high-volume, fast-paced environment

Required License or Certification: N/A

Valid NC Driver's License required: No

Commercial Driver's License Required?: No

Recruitment Dates and Special Instructions

Job Open Date: 10/05/2026

Earliest Close Date: 10/12/2026

Please note that the work history on your resume must also be included in your application.

Please complete the required application fully and accurately. Attach a cover letter, resume, and contact information for four (4) current professional references, including at least one current or former supervisor. We will contact finalist prior to contacting references to confirm.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number: 00040107

Position Type: SHRA

Position Classification Band Title: University Library Technician

Position Classification Band Level: Advanced

Position Classification Salary Range: $ 33,540 - $ 65,378

Salary Grade Equivalency: NC05

Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event

Time Limited Position: No

Department Id: 250101 - Libraries

Equal Opportunity / Diversity / Inclusion

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.