University Library Technician-Advanced

NC State University; Raleigh (NC); On-site; USD 34,000 - 65,000; Full time

Benefits offered by this job

Childcare benefits

Wellness & Recreation Membership

Wellness Programs

Job summary

NC State University Libraries seeks a University Library Technician to support monographic acquisitions and management within the Monographs Unit and the Acquisitions & Discovery department. You will handle bibliographic data, purchase orders, invoices, and cataloging for materials in all formats, and liaise with vendors and stakeholders to ensure timely access to the Libraries’ collections.

This role requires attention to detail, ability to work in a high-volume environment, and collaboration

Qualifications

• High school diploma or equivalent plus two years of related experience in library services or office support.
• Experience with acquisitions or cataloging in an academic library is preferred.
• Ability to foster belonging and well-being in a team environment.

Responsibilities

• Support monographic acquisitions and management in the Monographs Unit and Acquisitions & Discovery department.
• Create and maintain bibliographic, item, financial, and ERM data across ILS and vendor systems.
• Perform complex ordering, receiving, and cataloging tasks for monographic resources.

Skills

Acquisitions

Cataloging

Belonging & well-being

Education

High school diploma or equivalent

Job description

About the Department

The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries’ Strategic Plan describes our mission and goals, which are aligned with those of the university. They include welcoming and engaging the whole university community; empowering students for a lifetime of success and impact; supporting research, scholarship, innovation, and collaboration; fostering entrepreneurial thinking and problem-solving; and expanding our engagement with individuals and communities across North Carolina. We carry out this work in an atmosphere where all individuals are welcomed, valued, and respected. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://lib.ncsu.edu.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

The University Library Technician

This position applies technical, metadata, and data skills to support the increasingly complex responsibilities of monographic acquisitions and management for the Monographs Unit as well as the Acquisitions & Discovery department and the Libraries as a whole. This position assists with the acquisition, receipt, bibliographic control, and delivery of materials in all formats to facilitate use of, and access to, the Libraries’ collections.

This position creates and maintains bibliographic, item, financial (purchase order, invoice, Pcard receipts), technical, and online data in the library’s integrated library system (ILS), university financial system, electronic resource management system (ERM), and related knowledge bases and vendor systems. This position handles complex ordering and receiving tasks and provides support for other Unit staff in these areas. They perform copy, complex copy and original cataloging for monographic resources in all formats and languages. They participate in complex electronic resource package work for the Libraries, including title list reconciliation processes, data quality control, cleaning and standardization, vendor and agent communication, knowledge base work, ERM data entry, and ILS work. The position participates in receiving and resolving cataloging concerns and questions across the Libraries, as well as electronic resource access troubleshooting and problem resolution utilizing a ticketing system and communicating with stakeholders. This position participates in creating, editing, updating and maintaining workflow documentation.

This position provides daily monitoring and troubleshooting of all monographic ordering streams. They manage both manual and automated vendor invoice and order record loads, troubleshoot file load errors, and perform invoice and vendor account reconciliation. They participate in short and long term projects undertaken by the Monographs Unit and the Department, and they serve on cross-departmental teams. The position may also collaborate with the Monographs Unit head to develop acquisitions workflows and/or cataloging guidelines workflows for new formats, and may also assist with the training of new staff.

Qualifications

High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.

Preferred Qualifications

• Experience with academic-library acquisitions or cataloging practices
• Demonstrated ability to learn new tools, techniques, and skills in order to locate, analyze, and interpret data in complex online systems
• Ability to foster an environment of belonging and well-being
• Ability to work creatively and collaboratively in a team environment and establish and maintain good working relationships across the library, the university, and with vendors and other stakeholders
• Excellent organizational and time-management abilities, with strong attention to detail and the capacity to prioritize, problem-solve, and exercise sound judgment in a high-volume, fast-paced environment

Required License or Certification

N/A

Valid NC Driver's License required

Valid NC Driver's License required

Position Number

00040107

Position Type

SHRA

Position Classification Band Title

University Library Technician

Position Classification Band Level

Advanced

Position Classification Salary Range

$ 33,540 - $ 65,378

Salary Grade Equivalency

NC05

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.00

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Time Limited Position

No

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail]. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.