UNIVERSAL CLERK

Linn County, IA; Iowa; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

IPERS Pension

Wellness program

Fitness centers on-site

Paid life insurance

12 holidays

Training & development

Job summary

Linn County Treasurer's Office in Iowa seeks a Universal Clerk to handle a variety of clerical and transactions duties. You will verify documents, process payments for taxes and motor vehicles, and manage license activities while ensuring compliance and accuracy.

The role requires a high school diploma and several years of clerical experience; bilingual applicants are encouraged to apply. Typical hours are Monday–Friday, 7:30 a.m. to 4:30 p.m., with competitive benefits.

Qualifications

• High school diploma or equivalent.
• 4 years of clerical experience including at least 1 year processing and accounting for large sums of money.
• Bi-lingual applicants welcome.

Responsibilities

• Process customer transactions including verifying validity of documents such as title applications, lien notations/releases, and duplicate titles.
• Explain, process, and collect payments for property taxes and motor vehicle transactions using computer systems.
• Process license plate activities including cancellations, exchanges, refunds and special license applications.
• Scan, file, and store records in document management systems.
• Review incoming paperwork for completeness, accuracy, and legal compliance.
• Research Iowa and other state motor vehicle laws, codes, and DOT regulations; contact other states for clarification.
• Process payments and refunds including cash, check, credit card, and electronic funds; balance receipts daily.

Skills

Bi-lingual

Education

High school diploma or equivalent

Job description

Linn County is committed to creating a Customer-Center Culture placing our internal & external customers at the center of everything we do! Why do we do this? We get that question a lot. The answer is simple: We want our customers to have a positive experience. Our co-workers are customers too. Exceptional internal customer satisfaction leads to exceptional customer satisfaction for the public!

Why work at Linn County?

• Competitive wages with annual pay increases & annual cost of living increase (depending on budget)
• Access to medical, dental, vision, short & long term disability, and supplemental life insurance
• Iowa Public Employee's Retirement Pension Plan (IPERS)
• Wellness program offering credit on insurance premiums to eligible employees
• Free on-site fitness centers
• 100% County paid basic life insurance
• 12 paid holidays per year
• Training & professional development opportunities

Hourly Wage: $24.46

About the role:

• Processes customer transactions including verifying validity of documents including title applications, lien notations/releases, and duplicate titles. Explains, processes, and collects payments for property taxes and motor vehicle transactions using computer systems.
• Processes license plate activities including cancellations, exchanges, refunds and special license applications.
• Scans, files, and stores records in document management systems.
• Reviews incoming paperwork for completeness, accuracy, and legal compliance.
• Researches and applies Iowa and other state motor vehicle laws, codes, and DOT regulations. Contacts other states for clarification or processing.
• Processes payments and refunds including cash, check, credit card, and electronic funds. Counts and balance receipts and cash accurately and securely. Follows cash handling procedures and reconciles totals daily.
• Reviews and verifies incoming paperwork for completeness, accuracy, and legal compliance.
• Responds to customer inquiries with understanding Iowa Code, DOT requirements, and appropriate regulations.
• Performs other duties as assigned
• Knows the products they personally produce and the customers of each product. Listens to the “Voice of the Customer “and closes gaps between customer expectations and experience whenever possible.

• High school diploma or equivalent required.
• Four (4) years of clerical experience including at least one (1) year processing and accounting for large sums of money.
• Bi-lingual applicants welcome to apply!

Monday - Friday
7:30 a.m. - 4:30 p.m.

Read the full job description: Universal Clerk Job Description

Learn more about the Linn County Treasurers office: Linn County Treasurer's Office Website