Judicial Operations Clerk (D6 Linn 112666)

State of Iowa - Executive Branch; Cedar Rapids (IA); On-site; USD 30,000 - 48,000; Full time

Job summary

The Iowa Judicial Branch in Linn County is seeking a Judicial Operations Clerk to provide clerical support and customer service for efficient court operations and accurate records. You will handle case documents, assist court users, and support records management with attention to detail.

You will learn court record software, communicate professionally with diverse users, and may travel to other counties within the district.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of full-time professional office experience preferred.
• Familiarity with court operations, records management, and filing is a plus.
• Ability to securely handle confidential information and maintain confidentiality.
• Strong communication skills, both verbal and written, with attention to detail.

Responsibilities

• Provide customer service to court users in person and by phone.
• Process case-related documents (petitions, orders, warrants, writs, motions, etc.).
• Perform routine court operations tasks including filing and documentation.
• Review and publish information and documents for completeness and accuracy.
• Perform basic bookkeeping and cashier duties.
• Assist with courtroom preparations and digital recording management.
• Maintain organization of office equipment and supplies.
• Other duties as assigned.

Skills

Customer service

Confidential data handling

Attention to detail

Communication (verbal & written)

Prioritization & deadlines

Travel readiness

Education

High school diploma or equivalent

1 year professional office experience

Job description

Job Description

The Iowa Judicial Branch, in Linn County, seeks applicants for a Judicial Operations Clerk within the Clerk of Court Office to perform the clerical support and customer service for efficient court operations and the integrity of court records.

Duties for this position will include processing case-related documents such as petitions, orders, warrants, writs, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. Provide customer service to assist court users in-person and on the phone with general requests on court-related matters and answer case processing questions. Provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. Respond to records requests and be involved in records management.

The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.

The pay range for this position is $21.98 - $34.74per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Summary

Perform customer service, clerical, and administrative work necessary for court operations.

Examples Of Duties And Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Employment Opportunity (EEO) employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

Final applicants are subjected to a criminal background check.

The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

Minimum Qualification Requirements

• High school diploma (or high school equivalency diploma).
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code

• 602.8101.3

Preferred Qualifications

• Experience with court or legal process or terminology.
• Ability to manage multiple tasks with strong attention to detail.
• Experience with accurate record keeping.
• Ability to de-escalate difficult interactions professionally.
• Experience securing confidential information.