OFFICE OPERATIONS MANAGER

Linn County; Cedar Rapids (IA); On-site; USD 71,000 - 84,000; Full time

Benefits offered by this job

IPERS retirement

Wellness program

On-site fitness centers

Paid holidays

Professional development opportunities

Job summary

Linn County in Cedar Rapids, IA, seeks a detailed and experienced administrator to supervise staff and oversee daily office functions, including budget input and payroll processing.

The role requires an Associate's Degree and at least four years of administrative experience, with two years in a supervisory capacity. CDL Class C with air brakes and passenger endorsements must be obtained within 90 days of hire. This on-site position offers competitive wages and extensive onboarding.

Qualifications

• Bachelor's degree-equivalent combos allowed; four years admin experience including supervisory duties.
• Must obtain CDL Class C with air brakes and passenger endorsements within 90 days of hire.
• Equivalent combination of education and experience may be considered.
• Experience in para-transit field is preferred.

Responsibilities

• Supervises personnel, including hiring, training, performance evaluations, and disciplinary actions.
• Oversees daily office functions, ensuring efficient workflow and adherence to procedures.
• Prepares accounts payable, vendor billing, and revenue collection; submits to departments.
• Coordinates procurement of office equipment and supplies; obtains quotes or bids.
• Manages payroll data and resolves related issues.
• Addresses internal and external customer inquiries and complaints professionally.

Skills

Supervisory experience

Budgeting

Customer service

Data reporting

Education

Associate's Degree in business administration or a related field

Job description

Linn County is committed to creating a Customer-Center Culture placing our internal & external customers at the center of everything we do! Why do we do this? We get that question a lot. The answer is simple: We want our customers to have a positive experience. Our co-workers are customers too. Exceptional internal customer satisfaction leads to exceptional customer satisfaction for the public!

Why work at Linn County?

• Competitive wages with annual pay increases & annual cost of living increase (depending on budget)
• Medical, dental, vision, short & long term disability, and supplemental life insurance
• Iowa Public Employee's Retirement Pension Plan (IPERS)
• Wellness program offering credit on insurance premiums to eligible employees
• Free on-site fitness centers
• 100% County paid basic life insurance
• 12 paid holidays per year
• Training & professional development opportunities

Salary

Minimum: $70,874 Midpoint: $84,320

About the role

• Supervises personnel, including hiring, training, performance evaluations, and disciplinary actions.
• Oversees daily office functions, ensuring efficient workflow and adherence to established procedures.
• Compiles and monitors data in the preparation and monitoring of the office budget. Provides input to budget offers and developing key performance indicators (KPIs).
• Administers and prepares accounts payable, vendor billing, and revenue collection; ensures submissions to appropriate departments. Collects and distributes funds.
• Coordinates the acquisition of office equipment and supplies, obtaining necessary quotes or bids.
• Completes and verifies employee payroll information and resolves issues.
• Addresses internal and external customer inquiries and complaints professionally, upholding the County’s customer-centered culture.
• Coordinates training programs, safety programs, and drug and alcohol compliance as applicable.
• Interprets and enforces county policies, procedures, and labor agreements. Creates, implements, and evaluates work processes and procedures.
• Attends meetings or serves on committees, conveying and gathering pertinent information.
• Prepares correspondence, memos, meeting minutes, and forms as required.
• Acts as an administrator of office/department systems as assigned. Monitors usage and access.
• Troubleshoots and resolves issues. Audits data and creates reports.
• Fills in for dispatch when necessary.

• Associate's Degree in business administration or a related field.
• Four (4) years of experience performing administrative duties in an office setting, including two (2) years of supervisory experience, preferably in the para-transit field.
• An equivalent combination of education and experience that demonstrates the required knowledge and skills for this position may be considered.
• Must obtain a CDL Class C with air brakes and passenger endorsements within 90 days of hire.

Monday - Friday 7 a.m. - 4 p.m.

Learn more about the department here: Linn County LIFTS Website