Universal Banker — Training & Growth Path

Bluestone-Bank; Pembroke (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive salary with incentives

Medical, dental, vision coverage

Employer 401k matching

Tuition reimbursement

Paid time off and holidays

Job summary

Bluestone Bank in Pembroke, MA is hiring a Universal Banker to deliver retail banking services and build meaningful relationships with customers.

You will educate customers on banking options, open appropriate accounts, process teller transactions, cross-sell products, and help resolve issues while adhering to compliance standards. Availability on Saturday mornings is required. Training and advancement opportunities are provided, with a competitive starting pay and benefits.

Qualifications

• Six months or more of customer service experience.
• High school Diploma or equivalent.
• Possesses strong customer service and excellent communications skills.
• Ability to quickly learn and properly use various software programs.
• Bilingual in Spanish or Portuguese is a plus.

Responsibilities

• Leads and participates in delivery of prompt and courteous customer service while following service expectations.
• Establishes proficiency of the Bank’s systems needed to effectively service customers.
• Researches and resolves customer inquiries and problems.
• Cross-sells Bank products and services to meet customer needs.
• Processes financial transactions accurately and timely, balances within percentage guidelines.
• Assists with day-to-day operations of the branch.
• Provides coverage at any location required.

Skills

Customer service

Communication skills

Spanish or Portuguese (bonus)

Education

High school diploma or equivalent

Tools

Banking software

Job description

Bluestone Bank in Pembroke, MA is hiring a Universal Banker to deliver retail banking services and build meaningful relationships with customers.

You will educate customers on banking options, open appropriate accounts, process teller transactions, cross-sell products, and help resolve issues while adhering to compliance standards. Availability on Saturday mornings is required. Training and advancement opportunities are provided, with a competitive starting pay and benefits.