Universal Banker Trainee: Customer Growth & Service

Midland States Bancorp, Inc.; Weldon Spring (MO); On-site; USD 27,000 - 31,000; Full time

Job summary

Midland States Bank is seeking a Universal Banker Trainee in Missouri to deliver exceptional customer experiences and learn can deliver needs-based banking solutions. You will develop product knowledge and support customer referrals while meeting performance and production goals set by the Banking Center Manager.

The role emphasizes effective communication, teamwork, and adherence to bank policies. It includes travel for training and potential work across Midland offices as needed.

Qualifications

• Sales and customer service background.
• Stand for extended periods of time.
• Lift and transport coin and currency bags (25lbs–50lbs).

Responsibilities

• Receive cash and checks for deposit, verifying amounts and endorsements.
• Review checks for possible fraud and holds; guard against counterfeit bills.
• Balance cash drawer and provide accurate customer service.
• Identify customer needs through questioning and refer to banking products.
• Assist with basic deposit account openings and maintenance requests.

Skills

Sales and customer service

Job description

Midland States Bank is seeking a Universal Banker Trainee in Missouri to deliver exceptional customer experiences and learn can deliver needs-based banking solutions. You will develop product knowledge and support customer referrals while meeting performance and production goals set by the Banking Center Manager.

The role emphasizes effective communication, teamwork, and adherence to bank policies. It includes travel for training and potential work across Midland offices as needed.