Banking Trainee: Launch Your Growth in Banking

Midland States Bancorp, Inc.; Northern (KY); Hybrid; USD 53,010,000 - 63,039,000; Full time

Benefits offered by this job

Healthcare benefits

Well-being program

Paid family leave

Generous paid time off

Employee Stock Purchase Plan

401K with company match

Non-Qualified Deferred Compensation

Job summary

Midland States Bank seeks a Universal Banker Trainee to deliver outstanding customer experiences, learn product offerings, and guide customers to the right mix of services through needs-based questioning. The trainee will work toward meeting and exceeding performance goals under supervision.

The role involves cash handling, deposits, and building relationships with clients across branches, with travel to locations within the market as needed.

Qualifications

• Sales and customer service background.
• Ability to stand for extended periods of time.
• Ability to lift and transport coin and currency bags (25lbs–50lbs).

Responsibilities

• Institutions knowledge of banking and cash handling.
• Receive cash and checks for deposit and verify amounts.
• Guard against counterfeit bills and review checks for fraud.
• Balance cash drawer and provide accurate customer service.
• Understand deposit and lending products and services.
• Identify correct product types and refer to business partners.
• Assist with basic deposit account openings and maintenance.
• Develop sales and product knowledge to meet personal and team goals.
• Track sales opportunities in the customer information system.
• Support Employee Perks at Work Program & Merchant Services on-site visits.
• Participate in outbound teleconsulting to expand client relationships.
• Attend weekly huddles and coaching sessions.
• Serve as relief/back-up teller at other Midland locations.
• Complete learning activities promptly.

Skills

Sales and customer service

Job description

Midland States Bank seeks a Universal Banker Trainee to deliver outstanding customer experiences, learn product offerings, and guide customers to the right mix of services through needs-based questioning. The trainee will work toward meeting and exceeding performance goals under supervision.

The role involves cash handling, deposits, and building relationships with clients across branches, with travel to locations within the market as needed.