Universal Banker: Sales & Service Specialist

First Citizens Bank; Cedar Park (TX); On-site; USD 36,000 - 45,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Cedar Park, TX branch. You will process transactions, assist customers with products and services, and proactively refer sales opportunities to specialist teams to strengthen branch results.

The role emphasizes strong communication, customer service, and teamwork, with emphasis on accuracy, regulatory compliance, and the ability to adapt to changing customer needs and technology.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service experience.
• 1+ year of recent banking experience (teller/Universal Banker) preferred.
• 1+ year of high-volume cash handling ($USD) experience.
• Previous sales experience is advantageous.

Responsibilities

• Provide service standards by building partnerships with customers, identifying sales or referral opportunities, and addressing needs promptly.
• Follow regulations and bank policies to manage risk and ensure efficient branch operations.

Skills

Interpersonal communication

Customer service

Sales support

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Cedar Park, TX branch. You will process transactions, assist customers with products and services, and proactively refer sales opportunities to specialist teams to strengthen branch results.

The role emphasizes strong communication, customer service, and teamwork, with emphasis on accuracy, regulatory compliance, and the ability to adapt to changing customer needs and technology.