Universal Banker: Sales, Service & Branch Ops

Atlantic Union Bank; Greenbelt (MD); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Wellness resources

Job summary

Atlantic Union Bank in Maryland is seeking a Universal Banker to deliver high-quality client experiences at branch locations. You will respond to customer needs by processing routine transactions at the teller window or on the platform, with flexibility to cover shifts and maintain regulatory compliance.

The role involves engaging in sales and service activities, opening new accounts, handling teller transactions, cross-selling bank products, resolving issues, and building relationships.

Qualifications

• 2+ years relevant experience
• Vocational or technical training may be required

Responsibilities

• Process routine banking transactions at teller window or on the platform under minimal supervision.
• Open new accounts and handle teller transactions.
• Market and cross-sell bank products and services.
• Resolve complex customer service issues.
• Refer customers to other banking services and bank personnel as appropriate.
• Coaching and supporting branch teams to meet performance expectations.

Skills

Customer service

Sales

Communication

Teamwork

Education

Vocational or technical training

Job description

Atlantic Union Bank in Maryland is seeking a Universal Banker to deliver high-quality client experiences at branch locations. You will respond to customer needs by processing routine transactions at the teller window or on the platform, with flexibility to cover shifts and maintain regulatory compliance.

The role involves engaging in sales and service activities, opening new accounts, handling teller transactions, cross-selling bank products, resolving issues, and building relationships.