Universal Banker: Client Services & Sales

Atlantic Union Bank; Money (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid time off

Job summary

Atlantic Union Bank in Virginia is seeking a Universal Banker to deliver high-quality, consistent client experiences across branch locations. You will respond to customers' needs by processing routine banking transactions at the teller window or on the platform and opening new accounts.

The role combines sales and service, marketing and cross-selling of bank products, resolving customer issues, and coaching branch teams to meet performance goals.

Qualifications

• 2+ years of relevant experience
• Vocational or technical training beneficial

Responsibilities

• Responds to customers' needs by processing routine banking transactions at teller window or on the platform
• Opens new accounts and handles teller transactions
• Markets and cross-sells bank products and services
• Resolves complex customer service issues
• Coaches and supports branch teams to meet performance expectations
• Implements process improvements and ensures compliance

Skills

Customer service

Cross-selling

Sales

Account opening

Education

Vocational/Technical training

Job description

Atlantic Union Bank in Virginia is seeking a Universal Banker to deliver high-quality, consistent client experiences across branch locations. You will respond to customers' needs by processing routine banking transactions at the teller window or on the platform and opening new accounts.

The role combines sales and service, marketing and cross-selling of bank products, resolving customer issues, and coaching branch teams to meet performance goals.