Universal Banker: Customer Success & Sales

Atlantic Union Bank; Virginia; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Job summary

Atlantic Union Bank seeks a Universal Banker to deliver exceptional customer experiences while selling appropriate banking solutions. You will handle teller transactions, balance cash daily, and build relationships through needs-based conversations.

The role requires knowledge of bank products, digital channels, and strong compliance with policies. Candidates should have a high school diploma (associate degree preferred), 1+ year in banking or customer service, and if possible NMLS registration.

Qualifications

• Excellent oral and written communication skills.
• Ability to exercise sound business judgment.
• Ability to handle multiple tasks with attention to detail.
• Flexible, able to adapt to change.
• Teller experience preferred or strong cash handling skills.

Responsibilities

• Deliver best in class customer experience through needs-based conversations.
• Maintain knowledge of bank products and services.
• Educate customers on digital channels and tools.
• Drive sales through proactive conversations and referrals.
• Accept teller transactions and balance cash daily.
• Ensure compliance with laws and bank policies.

Skills

Communication skills

Business judgment

Multitasking

Flexibility

Teller experience

Physical stamina

Education

High school diploma or equivalent

Associate degree preferred

NMLS registration eligibility

Job description

Atlantic Union Bank seeks a Universal Banker to deliver exceptional customer experiences while selling appropriate banking solutions. You will handle teller transactions, balance cash daily, and build relationships through needs-based conversations.

The role requires knowledge of bank products, digital channels, and strong compliance with policies. Candidates should have a high school diploma (associate degree preferred), 1+ year in banking or customer service, and if possible NMLS registration.