Banking Experience Specialist — Sales, Service & Teller

Atlantic Union Bank; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Benefits package

401(k) plan

Job summary

Atlantic Union Bank in Washington, DC seeks a Universal Banker to deliver best-in-class customer experience, promote sales and service solutions, and handle teller transactions.

This role builds strong customer relationships through needs-based conversations and collaboration with other banking lines. The position emphasizes compliance, cash handling, and daily balance. If you thrive in a fast-paced branch environment, you will help grow the branch and support customers with digital tools.

Qualifications

• Possess or be able to obtain an NMLS registration.
• High school diploma or equivalent required; associate’s degree preferred.
• Minimum of 1 year experience in banking or financial services preferred.
• Minimum of 1 year developing customer relationships, achieving sales/production goals, and building referral sources preferred.
• Previous cash handling experience preferred.
• Teller experience strongly preferred.
• Customer service experience required.
• Lending experience preferred.

Responsibilities

• Deliver best-in-class customer experience through needs-based conversations.
• Create customer loyalty by delivering a differentiated experience.
• Drive proactive sales conversations and referrals.
• Acquire new customers while deepening existing relationships.
• Perform teller transactions and balance cash daily.
• Adhere to laws and bank policies and manage risk.

Skills

Excellent oral and written comms

Sound business judgment

Multi-tasking / detail oriented

Flexible / adaptable

Shifts may vary

Standing / lifting up to 30 pounds

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Atlantic Union Bank in Washington, DC seeks a Universal Banker to deliver best-in-class customer experience, promote sales and service solutions, and handle teller transactions.

This role builds strong customer relationships through needs-based conversations and collaboration with other banking lines. The position emphasizes compliance, cash handling, and daily balance. If you thrive in a fast-paced branch environment, you will help grow the branch and support customers with digital tools.