Universal Banker Pro: Customer Experience & Sales

Atlantic Union Bank; Washington (District of Columbia); On-site; USD 52,000 - 66,000; Full time

Job summary

Atlantic Union Bank is seeking a Universal Banker in Washington, DC to deliver best-in-class customer experience while handling teller transactions and sales/service solutions. The role builds and maintains customer relationships by communicating the benefits of the bank's products and services.

Responsibilities include opening new accounts, handling teller duties, Marketing and cross-selling products, resolving complex customer issues, and maintaining compliance with bank policies and

Qualifications

• 5+ years relevant experience in banking or financial services.
• Experience handling teller transactions and front-line banking activities.
• Ability to open new accounts and cross-sell bank products.

Responsibilities

• Deliver high-quality client experiences across branch locations.
• Support client transactions and frontline banking activities.
• Coach branch teams to meet performance expectations and implement process improvements.

Skills

Customer service

Sales

Job description

Atlantic Union Bank is seeking a Universal Banker in Washington, DC to deliver best-in-class customer experience while handling teller transactions and sales/service solutions. The role builds and maintains customer relationships by communicating the benefits of the bank's products and services.

Responsibilities include opening new accounts, handling teller duties, Marketing and cross-selling products, resolving complex customer issues, and maintaining compliance with bank policies and