Universal Banker Specialist | Customer Growth & Service

Socket.dev; Silver Spring (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Atlantic Union Bank is seeking a Universal Banker in the Silver Spring, MD area. The role focuses on delivering high-quality client experiences, processing routine banking transactions, and supporting branch operations under moderate supervision.

You will engage customers, open accounts, and contribute to sales and service efforts. The position emphasizes strong customer service, cash handling, and knowledge of banking procedures with opportunities to cross-sell bank products.

Qualifications

• 2+ years relevant experience in banking or customer service.
• May require vocational or technical training.
• Working under moderate supervision; routines with occasional deviations.

Responsibilities

• Opening new accounts and processing routine teller transactions.
• Engaging customers with sales and service opportunities.
• Resolves complex customer service issues and builds relationships.
• Refers customers to other banking services as appropriate.
• Supports branch teams to meet performance expectations.

Skills

Customer service

Sales experience

Cash handling

Banking knowledge

Education

Vocational or technical training

Job description

Atlantic Union Bank is seeking a Universal Banker in the Silver Spring, MD area. The role focuses on delivering high-quality client experiences, processing routine banking transactions, and supporting branch operations under moderate supervision.

You will engage customers, open accounts, and contribute to sales and service efforts. The position emphasizes strong customer service, cash handling, and knowledge of banking procedures with opportunities to cross-sell bank products.