Universal Banker: Personal Banking and Loans

Union Savings Bank; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Union Savings Bank in Cincinnati, OH, seeks a Universal Banker to deliver comprehensive banking services and exceptional customer experiences. You will assist customers with deposits and withdrawals, open and maintain accounts, and handle cash throughout the day.

You will also support consumer loan inquiries, explain options, and guide customers through the approval process while ensuring compliance with policies and regulatory requirements.

Qualifications

• Ability to open accounts and process deposits with accuracy.
• Strong customer service focus to build relationships.
• Proficient in cash handling, balancing drawers, reconciling.
• Basic knowledge of consumer loans and applications.
• Clear, professional verbal and written communication.
• Retail banking experience preferred.
• Comfort with banking software and office tools.
• High school diploma and willingness to learn.
• Demonstrates reliability and integrity.

Responsibilities

• Assist customers with deposits and withdrawals.
• Open and maintain customer accounts.
• Handle cash transactions accurately throughout the day.
• Support consumer loan inquiries and applications.
• Explain loan options and guide customers through approvals.
• Respond to customer questions and resolve issues.
• Promote bank services and maintain regulatory compliance.

Skills

Customer service

Deposit management

Cash handling

Loans knowledge

Communication

Retail banking

Digital tools

Reliability

Willingness to learn

Education

High school diploma

Business/Finance education

Tools

Banking software

Office applications

Job description

Union Savings Bank in Cincinnati, OH, seeks a Universal Banker to deliver comprehensive banking services and exceptional customer experiences. You will assist customers with deposits and withdrawals, open and maintain accounts, and handle cash throughout the day.

You will also support consumer loan inquiries, explain options, and guide customers through the approval process while ensuring compliance with policies and regulatory requirements.