Universal Banker I: Banking Solutions & Service

United Community Bank; Charlotte (NC); On-site; USD 37,000 - 45,000; Full time

Job summary

United Community Bank is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

You'll combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Analytical, accurate, problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions and appointments.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to strengthen relationships and cross-sell banking products.
• Deliver loan products and ensure packages are complete to minimize exceptions.
• Educate customers on managing transactions with technology and tools.
• Process deposits, withdrawals, and routine transactions accurately.
• Adhere to banking regulations and internal policies.

Skills

Customer service

Sales conversations

Banking knowledge

Communication

Job description

United Community Bank is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

You'll combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations.