Universal Banker I: Member Services & Lending

Georgia's Own Credit Union; Morrow (GA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Georgia’s Own Credit Union is seeking a Universal Banker I to blend teller duties with financial product sales, delivering exceptional member service across in-person, phone, and digital channels.

The role involves handling deposits, loan payments, account openings, and loan documentation. You will educate members on services, collaborate with specialists, and ensure accurate, compliant processing and follow-up.

Qualifications

• Experience in a financial branch environment or similar retail sales environment.
• Knowledge of loan application processes and internal policies.
• Ability to communicate with members at all levels, both written and verbal.

Responsibilities

• Greet members and ensure they feel valued in person, over the phone, or digitally.
• Process transactions: deposits, withdrawals, loan payments, check cashing, and more.
• Balance cash drawer and maintain balancing records per teller standards.
• Open/close consumer and business membership accounts and assist with account maintenance.
• Explain products and services, provide consultative financial guidance, and gather necessary information for loan decisions.

Skills

Member Focus

Integrity

Teamwork

Dependability

Work Standards

Decision Making

Education

High school diploma

Bachelor’s degree preferred

Job description

Georgia’s Own Credit Union is seeking a Universal Banker I to blend teller duties with financial product sales, delivering exceptional member service across in-person, phone, and digital channels.

The role involves handling deposits, loan payments, account openings, and loan documentation. You will educate members on services, collaborate with specialists, and ensure accurate, compliant processing and follow-up.