Universal Banker I: Customer Solutions & Tech Tools

United Community Banks Inc.; Knoxville (TN); Hybrid; USD 32,000 - 45,000; Full time

Job summary

United Community Banks Inc. is seeking a Universal Banker I in Knoxville, TN, to deliver exceptional customer experiences, assist with everyday transactions, and engage in needs-based conversations to tailor solutions for each customer.

You’ll combine service and sales expertise to strengthen relationships, educate customers on banking tools, and ensure regulatory compliance. The role emphasizes financial wellness and meaningful impact for customers.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Analytical, accurate, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions with customers.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to cross-sell and refer to other areas of the bank.
• Process deposits, withdrawals, and routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Skills

Customer service

Sales

Communication

Job description

United Community Banks Inc. is seeking a Universal Banker I in Knoxville, TN, to deliver exceptional customer experiences, assist with everyday transactions, and engage in needs-based conversations to tailor solutions for each customer.

You’ll combine service and sales expertise to strengthen relationships, educate customers on banking tools, and ensure regulatory compliance. The role emphasizes financial wellness and meaningful impact for customers.