Universal Banker: Customer Growth & Service Expert

FirstBank; Scottsville (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

FirstBank in Scottsville, AL seeks a Universal Banker who delivers service excellence through accurate transaction processing and needs-based guidance, while effectively promoting bank products.

The role emphasizes building relationships with local businesses and consumers, meeting branch targets, upholding financial center procedures, and maintaining strong attendance and compliance with policies.

Qualifications

• Minimum one year in banking or financial services industry.
• Strong customer service and sales aptitude.
• Familiarity with bank products and services.

Responsibilities

• Identify customer needs and provide guidance while recommending bank products and services.
• Assist customers with transactional needs and inquiries.
• Support Financial Center Manager with Teller or Financial Service Representative duties as needed.
• Build relationships with community businesses and consumers to meet branch targets.
• Deliver consistent, distinctive FirstBank service to all customers.
• Follow laws, regulations, controls, and security protocols.
• Regular and reliable attendance.
• Perform other duties as assigned.

Skills

Customer service

Sales / referrals

Relationship building

Banking products knowledge

Attention to detail

Education

High school diploma or equivalent

Job description

FirstBank in Scottsville, AL seeks a Universal Banker who delivers service excellence through accurate transaction processing and needs-based guidance, while effectively promoting bank products.

The role emphasizes building relationships with local businesses and consumers, meeting branch targets, upholding financial center procedures, and maintaining strong attendance and compliance with policies.