Universal Banker: Elevate Client Service & Sales

Atlantic Union Bank; Gloucester (VA); On-site; USD 34,000 - 52,000; Full time

Job summary

Atlantic Union Bank in Gloucester, VA is seeking a Universal Banker to handle routine banking transactions, assist customers, and identify opportunities for cross-selling products and services. This role supports branch operations and delivers exceptional service across customer interactions.

The position requires 2+ years of relevant experience, including cash handling and sales activities. The role involves standing for extended periods and may require vocational training.

Qualifications

• Typically requires 2+ years relevant experience.
• May require vocational or technical training.
• Must be able to stand for extended periods and lift objects up to 30lbs.

Responsibilities

• Responds to customers' needs by processing routine banking transactions at teller window or on the platform under minimal supervision.
• Engages in broad range of sales and service activities to provide superior level of customer service.
• Opening new accounts.
• Handling teller transactions.
• Marketing and cross-selling bank products and services.
• Resolving complex customer service issues.
• Refer customer to other banking services and personnel as appropriate.
• Other duties as assigned.

Skills

Customer Service

Sales

Cash Handling

Communication

Education

Vocational or technical training

Job description

Atlantic Union Bank in Gloucester, VA is seeking a Universal Banker to handle routine banking transactions, assist customers, and identify opportunities for cross-selling products and services. This role supports branch operations and delivers exceptional service across customer interactions.

The position requires 2+ years of relevant experience, including cash handling and sales activities. The role involves standing for extended periods and may require vocational training.