Universal Banker: Client Experience & Growth

Atlantic Union Bank; Virginia, Northern (IL, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver consistent client experiences at branch locations. You will handle routine transactions, open new accounts, and engage customers with sales opportunities while ensuring compliance and strong service quality.

The role emphasizes building relationships, supporting branch teams, and contributing to operational excellence in a regulated environment.

Qualifications

• 2+ years of relevant experience in banking or financial services.
• Basic knowledge of branch procedures and front-line banking activities.
• Ability to stand for extended periods and lift up to 30 lbs.

Responsibilities

• Process routine banking transactions at the teller window or platform with minimal supervision.
• Open new accounts and assist customers with banking needs.
• Cross-sell bank products and services to existing customers.
• Provide high-quality customer service and resolve routine issues.
• Support branch teams to meet performance expectations and maintain compliance.

Skills

Customer service

Sales & cross-selling

Transaction processing

Relationship building

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver consistent client experiences at branch locations. You will handle routine transactions, open new accounts, and engage customers with sales opportunities while ensuring compliance and strong service quality.

The role emphasizes building relationships, supporting branch teams, and contributing to operational excellence in a regulated environment.