Branch Banking Pro: Service, Sales & Ops

Atlantic Union Bank; Bowling Green (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality client experiences across branch locations in Virginia. The role focuses on daily branch operations, client transactions, and coaching teams to meet performance expectations while ensuring compliance with bank policies and regulations.

The position requires 2+ years of relevant experience, potential vocational training, and a proactive approach to sales and service.

Qualifications

• 2+ years of relevant experience
• May require vocational or technical training

Responsibilities

• Manage day-to-day branch service operations
• Support client transactions
• Coaching and supporting branch teams to meet performance expectations
• Implement process improvements to strengthen service delivery
• Monitor operational controls to reduce risk and maintain compliance
• Open new accounts
• Handle teller transactions
• Market and cross-sell bank products and services
• Resolve complex customer service issues
• Refer customers to other banking services as appropriate

Skills

Customer service

Sales & cross-selling

Banking knowledge

Communication skills

Frontline operations

Education

Vocational or technical training

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality client experiences across branch locations in Virginia. The role focuses on daily branch operations, client transactions, and coaching teams to meet performance expectations while ensuring compliance with bank policies and regulations.

The position requires 2+ years of relevant experience, potential vocational training, and a proactive approach to sales and service.