Universal Banker: Build Trust, Cross-Sell & Delight Clients

First Horizon Bank; Marathon (FL); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

First Horizon Bank in Marathon, FL is seeking a friendly teller to provide both teller and platform support, process deposits, open accounts, and recommend financial products. You will handle client inquiries, cross-sell, and assist with loan applications while maintaining accuracy and compliance.

In this role you’ll deliver excellent customer service in a fast-paced environment, participate in campaigns, and support daily operations with a focus on client satisfaction and risk awareness.

Competenze

• High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.

Mansioni

• Provide teller and platform support to minimize client wait times and ensure quality customer service.
• Identify client needs through consultative conversations and recommend appropriate products and services.
• Open and process new deposit accounts including savings, IRAs, CDs, and money market accounts.
• Cross-sell and refer to bank partners to generate new business and deepen client relationships.
• Conduct outbound calls to clients and prospects during campaigns.
• Assist clients with loan applications and hand off processing to the appropriate associate.
• Research and resolve client inquiries on account status and ensure timely responses.
• Deliver excellent client experiences and comply with bank regulations and internal controls.

Conoscenze

Customer service

Sales skills

Communication

Formazione

High school diploma or GED

Strumenti

Microsoft Office Suite

10-key calculator

Coin counter

Descrizione del lavoro

First Horizon Bank in Marathon, FL is seeking a friendly teller to provide both teller and platform support, process deposits, open accounts, and recommend financial products. You will handle client inquiries, cross-sell, and assist with loan applications while maintaining accuracy and compliance.

In this role you’ll deliver excellent customer service in a fast-paced environment, participate in campaigns, and support daily operations with a focus on client satisfaction and risk awareness.