Universal Banker: Build Relationships & Grow Clients

First Merchants Corporation; Flat Rock (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Base pay plus bonuses

Medical, dental and vision insurance

401k

Health savings and flexible spending

Vacation and sick time

Paid holidays

Paid parental leave

Tuition reimbursement

Additional benefits

Job summary

First Merchants Bank is seeking a Customer Relationship Representative to join our team in Michigan. You will execute on individual and team sales and service metrics to help the banking center achieve the strategic and tactical goals of the company.

You will deliver high-quality customer service by accurately completing bank transactions, opening deposit accounts, and processing loan applications while identifying and recommending products, services, and digital tools to meet clients' current

Qualifications

• Minimum one year in banking, sales, or related experience.
• Ability to obtain Notary Public designation.
• Knowledge of bank products and services.

Responsibilities

• Deliver high-quality customer service by addressing banking needs in a fast-paced environment.
• Proactively engage clients to understand financial needs and recommend products and digital tools.
• Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently.
• Open new consumer and business accounts and process loan applications.
• Maintain accurate client records and ensure compliance with policies and procedures.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Education

High school diploma or GED

Job description

First Merchants Bank is seeking a Customer Relationship Representative to join our team in Michigan. You will execute on individual and team sales and service metrics to help the banking center achieve the strategic and tactical goals of the company.

You will deliver high-quality customer service by accurately completing bank transactions, opening deposit accounts, and processing loan applications while identifying and recommending products, services, and digital tools to meet clients' current