Strategic Relationship Banker

First Merchants Bank; Novi (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Medical, Dental and Vision Insurance

401k

Paid Holidays

Tuition Reimbursement

Job summary

First Merchants Bank, located in Novi, Michigan, is seeking a Customer Relationship Representative. This role focuses on achieving sales and service metrics while providing exceptional customer service. Responsibilities include handling banking transactions, resolving client inquiries, and actively participating in sales activities.

The ideal candidate will have at least one year of experience in banking or sales, possess strong customer service skills, and be able to engage clients effectively. The position offers various benefits including base pay plus bonuses and health insurance.

Qualifications

• Minimum of one year of banking, sales, or related experience.
• Prior banking experience is a plus.
• Ability to obtain Notary Public designation.

Responsibilities

• Deliver high-quality customer service.
• Proactively engage clients and resolve inquiries.
• Process monetary transactions and requests accurately.
• Lead and participate in sales activities.

Skills

Customer Service

Sales Skills

Problem Resolution

Multi-tasking

Education

High school diploma or equivalent (GED)

Job description

First Merchants Bank, located in Novi, Michigan, is seeking a Customer Relationship Representative. This role focuses on achieving sales and service metrics while providing exceptional customer service. Responsibilities include handling banking transactions, resolving client inquiries, and actively participating in sales activities.

The ideal candidate will have at least one year of experience in banking or sales, possess strong customer service skills, and be able to engage clients effectively. The position offers various benefits including base pay plus bonuses and health insurance.