Universal Banker: Build Client Relationships

First Merchants Bank; Schererville (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Paid Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Job summary

First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) to join our team. This full-time role focuses on high-quality customer service, accurate banking transactions, and suggesting products to meet customers’ financial needs.

Responsibilities include handling cash, balancing transactions, selling bank products, and supporting branch operations while coaching teammates to deliver exceptional service.

Qualifications

• High School Diploma or Equivalent required.
• Minimum of 6 months experience selling products or services.
• Minimum of 1 year of sales, banking, or related experience.

Responsibilities

• Provide excellent customer service by handling banking transactions and addressing inquiries with solutions.
• Balance cash, daily transactions, vault and ATM as part of banking center operations.
• Sell bank products and refer customers to meet sales and service goals.
• Train, coach, and guide staff on operational and sales skills.

Skills

Customer service

Sales

Communication

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) to join our team. This full-time role focuses on high-quality customer service, accurate banking transactions, and suggesting products to meet customers’ financial needs.

Responsibilities include handling cash, balancing transactions, selling bank products, and supporting branch operations while coaching teammates to deliver exceptional service.