Universal Banker | $500 Sign-On Bonus + Growth

NASB Financial, Inc.; Independence (MO); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

North American Savings Bank (NASB) seeks a Universal Banker for the Independence, MO branch. You will deliver friendly service, promote NASB products, and support account openings, referrals, and daily branch operations to ensure a seamless customer experience.

You’ll engage customers, balance transactions, assist with marketing efforts, and follow BSA/AML procedures while learning NASB products quickly. This role requires strong communication and teamwork.

Qualifications

• One year’s experience in a Retail or Sales environment engaging with customers and making product recommendations leading to sales or relevant experience required.
• Credit and background checks will be required.
• Ability to work branch hours Monday - Friday and alternate Saturday mornings.
• Ability to learn products, services, and procedures quickly and accurately.
• Financial management and responsibility skills.
• Excellent communication skills with the NASB products/services based on customer needs.
• Basic math skills including currency denominations.
• Time management and organizational skills, detail-oriented and thorough.
• Bilingual desired, but not required.
• Ability to lift/carry up to 25 pounds occasionally.

Responsibilities

• Provide outstanding customer service, greet customers, answer the phone promptly, and take ownership of interactions.
• Assist customers in selecting accounts and financial services; refer to mortgage sales as needed.
• Resolve problems to ensure customer satisfaction and maintain a positive attitude.
• Support branch marketing activities and promotions.
• Perform daily operations including opening accounts, balancing, fraud prevention, and CIP requirements.
• Adhere to policies, including BSA/AML compliance.

Skills

Customer service

Sales experience

Communication skills

Cash handling

Education

High school diploma or GED

Job description

North American Savings Bank (NASB) seeks a Universal Banker for the Independence, MO branch. You will deliver friendly service, promote NASB products, and support account openings, referrals, and daily branch operations to ensure a seamless customer experience.

You’ll engage customers, balance transactions, assist with marketing efforts, and follow BSA/AML procedures while learning NASB products quickly. This role requires strong communication and teamwork.