Universal Banker, Lee's Summit

NASB Financial, Inc.; Lee's Summit (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan with employer-m

Paid time off including holidays and个人

Job summary

NASB Financial, Inc. seeks a Universal Banker in the Lee's Summit branch to deliver exceptional customer service and promote NASB products and solutions. You will greet customers, open accounts, process transactions, and support the mortgage sales team with referrals.

The role emphasizes accuracy, compliance with CIP/BSA, and strong communication skills to adapt discussions to customer needs. A high school diploma is required, with growth opportunities in a full-time, on-site setting.

Qualifications

• High school diploma or GED required; college degree or military equivalent preferred.
• One year's experience in a Retail or Sales environment engaging with customers and making product recommendations leading to sales.
• Credit and background checks will be required.
• Ability to work branch hours Monday - Friday and alternate Saturday mornings.
• Basic math skills and ability to handle currency denominations.
• Excellent communication and adapt NASB product discussions to customer needs.

Responsibilities

• Provide outstanding customer service, greet customers, answer calls, and refer to mortgage sales as needed.
• Assist customers in selecting accounts and services, manage accounts, and support retention and sales goals.
• Resolve problems to ensure satisfaction and maintain a positive, professional attitude.
• Support branch marketing activities and daily operations including opening accounts and cash handling.
• Adhere to BSA/AML compliance and complete CIP requirements.

Skills

Customer service

Sales experience

Communication skills

Time management

Problem solving

Bilingual desired

Education

High school diploma / GED

College degree preferred

Job description

NASB has job openings across all departments. Start your career with a local Kansas City bank and national banking lender today!

Available Jobs

Position: Universal Banker, Lee's Summit

Location: Lee's Summit, MO

Job Id: 1566

# of Openings: 1

Universal Banker, Lee's Summit

$500 Sign-On Bonus Opportunity Available!

Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.

We are currently looking for a Universal Banker to join our Lee's Summit branch team.

Job Summary:

Our Universal Bankers provide quality customer service and promote NASB’s products, services, and thoughtful solutions to make banking easy for our customers.

You will be instrumental to the success of NASB by:

• Providing outstanding customer service, greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction; this includes the support of our mortgage sales team by making referrals.
• Assisting customers in their selection of various accounts and financial services, administering accounts, and positively impacting retention of current customers while achieving branch sales and service goals.
• Resolving any problems, issues, or questions to ensure customer satisfaction.
• Always maintaining a positive, friendly, and professional attitude.
• Assisting with all branch level marketing activities and promotions.
• Performing applicable aspects of daily operations, including opening new accounts, cash controls, balancing, exercising fraud prevention, handling customer transactions, and accurately completing all CIP requirements.
• Adhering to all policies and procedures, including those related to the Bank’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program.

You will be instrumental to the success of NASB by having:

• A High school diploma, GED or foreign equivalent required, college degree or military equivalent preferred.
• One year's experience in a Retail or Sales environment engaging with customers and making product recommendations leading to sales or relevant experience required.
• Credit and background checks will be required.
• Ability to work branch hours Monday - Friday and alternate Saturday mornings.
• Ability to learn products, services, and procedures quickly and accurately.
• Financial management and responsibility skills.
• Excellent communication skills with a demonstrated ability to adapt the conversation of the NASB products/services based on the customers varying needs in person and over the phone.
• Basic math skills: including the ability to solve problems and quickly identify currency denominations.
• Time management and organizational skills, including being detail-oriented and thorough.
• Bilingual desired, but not required.
• Sound judgment and decision-making abilities.

What we offer you

NASB offers unparalleled opportunities for career development and advancement, competitive compensation and bonus opportunities, a well-rounded benefit package, including medical, dental, and vision coverage, 401(k) retirement plan with an immediate employer match, and generous paid time off including, PTO, 11 holidays, your birthday, and volunteer time off.

If you have any questions, please contact [e-mail].

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position.

North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer.

Add your profile to the North American Savings Bank talent network, and when aposition opens that matches your interests, we'll reach out to you! Sign up here.

If you require reasonable accommodation for any part of the application or hiring process due to disability, you may submit your request through following methods: Email: [e-mail] Mail: North American Savings Bank Attn: HR 903 E. 104th Street, Suite 400 Kansas City, MO 64131 North American Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.

• FMLA Notice (link to pdf) – Employee Rights and Responsibilities
• E-Verify (link to pdf)
• Right to Work ( en español ) (link to pdf)
• EEOC Poster ( en español )(link to pdf)
• EPPA Notice (link to pdf)
• Policy Statement on Behalf of Protected Veterans and Individuals with a Disability (link to pdf)

*Note: Benefits may change at any time. Certain benefits may have specific eligibility requirements.

North American Savings Bank is an Equal Opportunity/Veterans/Disabilities Employer and is proud to have a drug-free environment. All employment offers are contingent upon applicant successfully completing background screenings.

*1 Terms: $250 paid out after 30 days of employment. Second payout of $250 after 90 days of employment. Complete details provided upon job offer.