Unit Service Coordinator: Patient Care Communications

UCSF Health; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

UCSF Health is seeking a Unit Service Coordinator to act as the central communications hub within the patient care unit and handle administrative tasks that support positive patient outcomes.

In this role you will work under the supervision of nursing leadership, ensure clear communication among staff, physicians, and patients, and contribute to a respectful, efficient care environment with strong customer service focus.

Qualifications

• Must thrive in a busy, team-oriented hospital setting.
• Excellent interpersonal and written/verbal communication.
• Willingness to learn new skills and adapt to changing priorities.
• Clear English communication and basic numerical proficiency.
• Experience in healthcare and familiarity with medical terminology is preferred.

Responsibilities

• Serve as focal communications source within the patient care unit.
• Perform administrative functions to support positive patient care outcomes.
• Assist team to meet patient needs and maintain a harmonious work environment.
• Demonstrate professionalism, honesty, respect, and effective feedback within the team.

Skills

Busy environment navigation

Interpersonal communication

Willingness to learn

English communication

Basic computer skills

Healthcare experience

Medical terminology

Customer service

Job description

UCSF Health is seeking a Unit Service Coordinator to act as the central communications hub within the patient care unit and handle administrative tasks that support positive patient outcomes.

In this role you will work under the supervision of nursing leadership, ensure clear communication among staff, physicians, and patients, and contribute to a respectful, efficient care environment with strong customer service focus.