Unit Communications & Care Coordination Specialist

University of California - San Francisco; San Francisco (CA); On-site; USD 60,000 - 82,000; Full time

Job summary

University of California, San Francisco (UCSF) seeks a Hospital Unit Service Coordinator (HUSC) to serve as the focal communications source within a busy patient care unit, supporting positive patient outcomes through administrative functions and proactive teamwork.

You will liaise with physicians, nurses, and other staff, demonstrate willingness to learn new skills, and uphold UCSF's PRIDE values while delivering courteous, accurate service in a fast-paced environment.

Qualifications

• Experience in a health care setting.
• Data entry experience and ability to manage information accurately.
• Knowledge of medical terminology.
• Ability to work in a busy, team-oriented environment.
• Strong interpersonal and communication skills across diverse populations.
• Willingness to learn new skills.
• Clear English communication, both oral and written.
• Ability to perform basic arithmetic operations.
• Ability to prioritize and coordinate multiple tasks.
• Demonstrated customer service skills/experience.
• Ability to satisfactorily perform job duties as defined in the job description.
• Basic computer skills.

Responsibilities

• Serve as the focal communications source within the patient care unit.
• Perform administrative functions aimed at improving patient care outcomes.
• Collaborate with physicians, nurses, and other disciplines to support care delivery.

Skills

Health care experience

Data entry

Medical terminology

Interpersonal communication

Teamwork

Willingness to learn

English proficiency

Basic arithmetic

Prioritization

Customer service

Job duties understanding

Basic computer skills

Unit Clerk experience

Office equipment usage

Job description

University of California, San Francisco (UCSF) seeks a Hospital Unit Service Coordinator (HUSC) to serve as the focal communications source within a busy patient care unit, supporting positive patient outcomes through administrative functions and proactive teamwork.

You will liaise with physicians, nurses, and other staff, demonstrate willingness to learn new skills, and uphold UCSF's PRIDE values while delivering courteous, accurate service in a fast-paced environment.