Peds Cardiac Transitional Care Unit Coordinator

University of California - San Francisco; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

University of California, San Francisco Medical Center is seeking a Unit Service Coordinator to support the patient care unit by handling communications, clerical and administrative tasks, and billing processes under the direction of the Unit Manager and Nursing Supervisor.

The role emphasizes confidentiality, accuracy, and professional interaction with patients, families, and staff to ensure smooth daily operations.

Qualifications

• Able to work in a busy, team-oriented environment.
• Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population.
• Willingness to be taught/learn new skills.
• Ability to understand and communicate effectively in English both orally and in writing.
• Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division).
• Ability to prioritize and coordinate multiple tasks.
• Demonstrated customer service skills/experience.
• Ability to satisfactorily perform job duties as defined in the job description.
• Basic computer skills.

Responsibilities

• Follows House and telephone standards as established by the Medical Center.
• Prioritizes and responds effectively to requests that occur simultaneously.
• Initiates appropriate procedures for all emergencies.
• Conducts oneself in a calm, controlled, and professional manner.
• Receives and relays messages from patients, families and staff to the appropriate personnel in a timely manner.
• Gives current, accurate and complete report to oncoming Unit Service Coordinator/Charge Nurse.
• Maintains unit-based flow board of patient bed assignments, transfers, discharges, and off-unit procedures.
• Communicates physicians' orders to nursing staff in a timely manner, and disseminates patient information.
• Maintains adequate quantity of administrative forms and supplies at nursing station.
• Operates nursing unit equipment (e.g., computer, fax machine, imprinter device, intercom system).
• Reports and keeps track of malfunctioning equipment.
• Labels, assembles, and maintains all patient charts in functional order, to include filing reports of procedures, studies, tests, etc., and chart thinning as necessary.

Skills

Communication

Customer service

English proficiency

Basic arithmetic

Multitasking

Teamwork

Computer skills

Busy environment

Tools

Office equipment

Job description

University of California, San Francisco Medical Center is seeking a Unit Service Coordinator to support the patient care unit by handling communications, clerical and administrative tasks, and billing processes under the direction of the Unit Manager and Nursing Supervisor.

The role emphasizes confidentiality, accuracy, and professional interaction with patients, families, and staff to ensure smooth daily operations.