Unit Secretary — Patient Records & Front Desk Support

University of Miami; Miami (FL); On-site; USD 44,000 - 54,000; Full time

Job summary

The University of Miami Health System in Miami is seeking a full-time Unit Secretary to support an assigned unit by maintaining patient records and performing administrative tasks in a busy hospital setting.

Responsibilities include greeting patients and visitors, answering phones, managing charts and admission packets, coordinating with nurses and physicians, and ensuring compliance with infection-control and safety guidelines.

Qualifications

• High school diploma or equivalent.
• AHA Basic Life Support (BLS) certification.
• Minimum 1 year of relevant experience.

Responsibilities

• Greet patients and visitors and direct to appropriate person/area.
• Answer the telephone before the fourth ring and take messages.
• Maintain patient charts and organize records.
• Assemble admission charts within 15 minutes of patient arrival.
• Prepare patient Welcome Packets and folders.
• Follow infection control and safety guidelines.

Skills

Communication

Telephone etiquette

Customer service

Time management

Education

High school diploma or equivalent

Job description

The University of Miami Health System in Miami is seeking a full-time Unit Secretary to support an assigned unit by maintaining patient records and performing administrative tasks in a busy hospital setting.

Responsibilities include greeting patients and visitors, answering phones, managing charts and admission packets, coordinating with nurses and physicians, and ensuring compliance with infection-control and safety guidelines.