Unit Secretary, Full Time

University of Miami; Miami (FL); On-site; USD 44,000 - 54,000; Full time

Job summary

The University of Miami Health System in Miami is seeking a full-time Unit Secretary to support an assigned unit by maintaining patient records and performing administrative tasks in a busy hospital setting.

Responsibilities include greeting patients and visitors, answering phones, managing charts and admission packets, coordinating with nurses and physicians, and ensuring compliance with infection-control and safety guidelines.

Qualifications

• High school diploma or equivalent.
• AHA Basic Life Support (BLS) certification.
• Minimum 1 year of relevant experience.

Responsibilities

• Greet patients and visitors and direct to appropriate person/area.
• Answer the telephone before the fourth ring and take messages.
• Maintain patient charts and organize records.
• Assemble admission charts within 15 minutes of patient arrival.
• Prepare patient Welcome Packets and folders.
• Follow infection control and safety guidelines.

Skills

Communication

Telephone etiquette

Customer service

Time management

Education

High school diploma or equivalent

Job description

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .Location: UHealth TowerShift: 3 Days/12-Hour Shifts (Days May Vary)The Nursing Department has an exciting opportunity for a Full-Time Unit Secretary (U) position. The Unit Secretary (U) provides support to an assigned unit by maintaining and updating patients’ records and performing administrative activities in compliance with all regulations.CORE JOB FUNCTIONS:Creates a calm, business like atmosphere that promotes productivity.Consistently supports the philosophy of service excellence of the organization.Maintains a clean, safe and functional work area in the Nursing Station.Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area.Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner.Greets Visitors and callers, using a calm and friendly approach when communicating with others.Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals.Uses telephone etiquette standards 100%, using hospital designated scripting.Maintains the patient's chart in appropriate order.Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit.Prepares patient Welcome Packets and Folders for each patient.Complete Clean Room Checklist for every room prior to patient arrival.Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred.Records and delivers messages.Maintains appropriate logs.Ensure appropriate resources, equipment and supplies are available.Utilizes universal precautions and environmental safety guidelines.Comply with established measures for infection control, OSHA and AHCA regulations and risk management.Utilizes time constructively and in an organized manner to accomplish assigned responsibilities.Follow facility, departmental and personnel policies and procedures.Comply with the employee Code of Ethics and Standards of Behavior.Attend mandatory educational programs and annual in-services.Preform other duties and responsibilities as assigned by supervisor.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS:High school diploma or equivalentValid American Heart Association (AHA) Basic Life Support (BLS) certificationMinimum 1 year of relevant experienceThe above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.Job Status:Full timeEmployee Type:Staff