Unit Secretary: Patient Care Coordinator (Day Shift)

HAHHH; Worcester (MA); Hybrid; USD 33,000 - 45,000; Part time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health is seeking a unit receptionist to greet patients and visitors, answer calls, and relay messages. This non-exempt role supports clinical operations with scheduling, charting, and transport coordination.

The position emphasizes accuracy, patient care, and teamwork within a busy hospital setting. The successful candidate will have a high school diploma, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent with specialized training.
• Ability to handle multiple priorities and communicate effectively.
• 1–12 months experience in an office or patient-facing role.

Responsibilities

• Serve as unit receptionist, directing patients and visitors.
• Answer phones, relay messages, and coordinate with supervision.
• Transcribe orders and manage patient charts as required.
• Maintain accurate records and assist with scheduling and transport.

Skills

Multitasking

Effective communication

Customer service

Education

High school diploma

Tools

Computer usage

Job description

UMass Memorial Health is seeking a unit receptionist to greet patients and visitors, answer calls, and relay messages. This non-exempt role supports clinical operations with scheduling, charting, and transport coordination.

The position emphasizes accuracy, patient care, and teamwork within a busy hospital setting. The successful candidate will have a high school diploma, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.