Unit Secretary: Patient Care & Coordination

LE0010 Stanford Health Care; Redwood City (CA); On-site; USD 47,000 - 53,000; Full time

Job summary

Stanford Health Care seeks a Unit Secretary to support the clinical team with clerical and administrative tasks on the unit, ensuring smooth patient flow and effective communication. You will coordinate admissions, discharges, and interdepartmental requests, while upholding high standards of accuracy and confidentiality.

The role requires strong English communication, integrity, and the ability to prioritize multiple tasks in a fast-paced hospital setting.

Qualifications

• Emphasizes compassionate communication with patients and families.
• Customer service skills for high-volume, stressful environments.
• Ability to perform arithmetic accurately for daily tasks.
• Maintain patient confidentiality and data security per policy.
• Ability to prioritize multiple tasks and manage time effectively.
• Proficiency in English for clear written and verbal communication.
• Familiarity with hospital computer systems and general office procedures.

Responsibilities

• Facilitate written, in-person, and electronic communication among team members, patients, families, and interagency partners.
• Coordinate phone calls, meetings, virtual communications, care conferences, and document preparation.
• Manage patient admissions, discharges, transfers, and off-unit procedures per department needs.
• Maintain and file department records per unit standards and privacy rules.
• Ensure unit cleanliness and order, monitor equipment, and restock supplies.
• Handle patient information with confidentiality and accuracy in medical records.

Skills

Compassionate communication

Customer service

Numerical arithmetic

Confidentiality

Task prioritization

English proficiency

Computer systems knowledge

Office procedures

Education

High School Diploma or GED

Job description

Stanford Health Care seeks a Unit Secretary to support the clinical team with clerical and administrative tasks on the unit, ensuring smooth patient flow and effective communication. You will coordinate admissions, discharges, and interdepartmental requests, while upholding high standards of accuracy and confidentiality.

The role requires strong English communication, integrity, and the ability to prioritize multiple tasks in a fast-paced hospital setting.