Unit Secretary – Patient Care Admin & Welcoming Desk

HCA Healthcare, Inc.; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) Plan with match

Job summary

HCA Healthcare, Inc. is seeking a Unit Secretary for Medical City Plano to join our team and help deliver exceptional patient care.

The role focuses on creating a welcoming, organized space, facilitating clear communication, and supporting daily operations on the unit. You will greet patients and families, maintain accurate records, and coordinate with care teams to ensure a smooth, compassionate patient experience.

Qualifications

• BCLS must be obtained within 30 days of employment start date

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Job description

HCA Healthcare, Inc. is seeking a Unit Secretary for Medical City Plano to join our team and help deliver exceptional patient care.

The role focuses on creating a welcoming, organized space, facilitating clear communication, and supporting daily operations on the unit. You will greet patients and families, maintain accurate records, and coordinate with care teams to ensure a smooth, compassionate patient experience.