Unit Secretary

Medical City Healthcare; Plano (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive medical, prescription, &

Dental & vision coverage

Behavioral health & telemedicine

401(k) with match

Education assistance & tuition support

Life insurance & disability

Employee discounts

Job summary

Medical City Plano, part of HCA Healthcare, is hiring a Unit Secretary to support patient flow and information management on the unit. The role focuses on welcoming patients, guiding families, and coordinating communications within the care team.

You will maintain patient records, enter orders, and protect privacy while helping keep the unit clean, organized, and well-supplied. A compassionate, detail-oriented approach is essential to daily operations.

Qualifications

• BCLS certification must be obtained within 30 days of employment start date.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, offering updates and ensuring they feel informed.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keep the environment clean, organized, and stocked to promote safety and comfort.
• Take initiative to solve challenges and support daily operations with teamwork.

Skills

Clear communication

Attention to detail

Education

BCLS certification

Tools

Electronic Health Records (EHR)

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Unit Secretary today with Medical City Plano.

Job Summary And Qualifications

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

Benefits

Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." – Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.