Unit Secretary - Patient Care & Communication

Medical City Healthcare; Plano (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive medical, prescription, &

Dental & vision coverage

Behavioral health & telemedicine

401(k) with match

Education assistance & tuition support

Life insurance & disability

Employee discounts

Job summary

Medical City Plano, part of HCA Healthcare, is hiring a Unit Secretary to support patient flow and information management on the unit. The role focuses on welcoming patients, guiding families, and coordinating communications within the care team.

You will maintain patient records, enter orders, and protect privacy while helping keep the unit clean, organized, and well-supplied. A compassionate, detail-oriented approach is essential to daily operations.

Qualifications

• BCLS certification must be obtained within 30 days of employment start date.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, offering updates and ensuring they feel informed.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keep the environment clean, organized, and stocked to promote safety and comfort.
• Take initiative to solve challenges and support daily operations with teamwork.

Skills

Clear communication

Attention to detail

Education

BCLS certification

Tools

Electronic Health Records (EHR)

Job description

Medical City Plano, part of HCA Healthcare, is hiring a Unit Secretary to support patient flow and information management on the unit. The role focuses on welcoming patients, guiding families, and coordinating communications within the care team.

You will maintain patient records, enter orders, and protect privacy while helping keep the unit clean, organized, and well-supplied. A compassionate, detail-oriented approach is essential to daily operations.