Unit Secretary Medical Unit

Akron Children's Hospital; Akron (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Akron Children's Hospital is seeking a daytime-to-night shift administrative support role for the Medical Unit. The position involves clerical and receptionist duties, telephone management, chart assembly, and interdepartmental coordination, all performed onsite.

The ideal candidate holds a high school diploma, will obtain Heartsaver AED certification within 90 days, and brings strong communication and organizational skills.

Qualifications

• High school diploma or equivalent.
• Heartsaver AED certification within 90 days of employment.
• No prior years of experience required.
• Healthcare experience preferred.

Responsibilities

• Assist in planning and supporting activities at the nursing station.
• Handle clerical and receptionist duties across multiple systems.
• Receive, route, and document telephone calls and messages.
• Maintain the physical environment of the nursing station.
• Coordinate with other departments and outside agencies as needed.
• Enter help desk tickets for IS or maintenance and order supplies.

Skills

Prioritization

Multi-tasking

Communication

Interpersonal skills

MS Office

Education

High School diploma or equivalent

Heartsaver AED certification

Tools

MS Office (Outlook, Excel, Word)

Job description

Full Time (36 hours per week)

7:00pm to 7:30am includes weekend and holiday rotation

Onsite for Medical Unit

Summary:

Under the supervision of nursing personnel, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. Receives, places and transfers telephone calls. Communicates with other departments within the Hospital plus outside agencies.

Responsibilities:

1. Performs record organization and transcription of orders by completing necessary forms and requisitions.
2. Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
3. Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
4. Performs clerical and receptionist duties using multiple phone and computer applications. This includes interacting/communicating within own department, ancillary departments within the Hospital plus outside agencies to ensure coordination of services/care
5. Maintains the physical environment of the area
6. Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
7. Responds to and prioritizes patient and family inquires in a professional manner. Coordinates interpreter services as needed.
8. Staff may be temporarily assigned to an area throughout Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
9. Other duties as required.

Technical Expertise

1. Ability to prioritize and multi-task utilizing sound judgement.
2. Must have good communication, interpersonal and organizational skills.
3. Experience working with all levels within an organization is preferred.
4. Experience in healthcare is preferred. Knowledge of medical terminology preferred.
5. Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Education and Experience

1. Education: High School diploma or equivalent.
2. Certification: Heartsaver AED required within 90 days of employment.
3. Years of experience: None required
4. Years of experience supervising: None required

Full Time

FTE: 0.900000

Status: Onsite