Unit Secretary, (Full-Time/Nights) Emergency Department

University of Maryland Medical System; Easton (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

University of Maryland Medical System Corporation seeks a unit secretary to support and maintain the administrative operation of a health care unit, department, or clinic. You will handle calls, organize records, and help ensure a high-quality patient experience.

Responsibilities include managing inquiries, maintaining medical records, protecting patient confidentiality, supporting workflow, and assisting with supplies while presenting a professional, patient-focused demeanor during night shifts

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Experience as a unit secretary or similar admin role preferred.

Responsibilities

• Provides administrative assistance by handling calls and inquiries from patients, families, and staff.
• Maintains and organizes medical records and other documents.
• Maintains confidentiality of all patient data in verbal, written, and electronic formats.
• Uses EHR systems to access, enter and manage clinical information.
• Prepares patient charts for transfer according to policies and procedures.
• Greets patients and families with professional demeanor.
• Supports patients with questions to ensure a quality experience.
• Orders office and nutritional supplies as directed by the manager.
• Keeps workstation clean and orderly.
• Responds to call lights and retrieves items for patients and staff.

Skills

Computer skills

Organizational skills

Verbal & written communication

High-stress environment adaptability

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

General Summary: Supports and maintains the administrative operation of a health care unit, department, or clinic. Provides administrative, organizational, and communication tasks that contribute to the delivery of high-quality patient care and effective coordination within the health care team.

Job Requirements

General Summary: Supports and maintains the administrative operation of a health care unit, department, or clinic. Provides administrative, organizational, and communication tasks that contribute to the delivery of high-quality patient care and effective coordination within the health care team.

Principal Responsibilities And Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Provides administrative assistance to the health care unit by managing phone calls and handling inquiries from patients, families, and staff.
• Maintains and organizes medical records and other documents as required.
• Maintains confidentiality of all patient data, including verbal, written, and electronic formats.Utilizes various systems to access, enter and manage clinical information, including orders and requisitions, summary reports and other information as appropriate.
• Utilizes electronic devices, computer programs and applications as required and applicable to the role.
• Organizes the department's workflow by preparing patient charts for transfer to other units or facilities according to policies and procedures.
• Greets patients and families. Demonstrates a professional and customer-oriented appearance and demeanor at all times. Demonstrates appropriate verbal and telephone skills.
• Provides support and answers questions as appropriate, contributing to a quality patient experience.
• Orders office and nutritional supplies, equipment, etc. as directed by the manager.
• Maintains the order, cleanliness, and appearance of the workstation.
• Responds to and answers call lights in a timely manner and retrieves items, including water, blankets, etc. as requested by patients and staff.

Knowledge, Skills, and Abilities

• Proficiency in computer applications and electronic health record systems.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication abilities
• Ability to work effectively in a fast-paced and sometime high-stress health care environment.

Minimum Education, Experience, And License/Certification Required

• High school diploma or equivalent required.
• Knowledge of medical terminology is preferred.
• Previous experience as a unit secretary or a similar administrative role within a health care setting is preferred.

Benefits

All of your information will be kept confidential in accordance with EEO guidelines.

Compensation

• Full-Time; Nights (11p-7a), including rotating weekends and holidays
• Pay Range: $18.12/hr. - $25.99/hr.
• Other Compensation (if applicable): Shift Differential
• Review UMMS Benefits Overview:
• 2026-2027 New Hire Benefits.pdf