Unit Secretary — Care Coordination & Admin Support

Encompass Health; Ludlow (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous paid time off

Tuition reimbursement

401(k) + employee stock purchase plans

Flexible spending accounts

Inclusive community culture

Job summary

Encompass Health is seeking a Unit Secretary to support a nursing unit, ensuring accurate clerical work and smooth patient care delivery. You will maintain medical records, transcribe orders, and assist patients, families, and staff at the nursing station in a caring, community-focused environment.

This role offers opportunities to grow with a national inpatient rehabilitation leader and to participate in a values-driven culture that emphasizes empathy and teamwork.

Qualifications

• CPR certification preferred.
• One year inpatient unit secretary experience preferred.
• Active enrollment in a healthcare program with familiarity with medical terminology and order transcription.

Responsibilities

• Maintain complete and accurate medical records for patients using labeling system.
• Accurately transcribe medical orders and distribute to other disciplines as needed.
• Act as a helpful resource for patients, families, physicians, and visitors at the nursing station.
• Coordinate unit operations to optimize the delivery of safe patient care.
• Schedule tests, appointments and transportation as needed in a timely manner.
• Serve as a liaison for inquiries, directing them to the appropriate person for resolution.

Skills

Medical terminology

Transcription

Patient communication

Education

CPR certification

Healthcare program enrollment

Job description

Encompass Health is seeking a Unit Secretary to support a nursing unit, ensuring accurate clerical work and smooth patient care delivery. You will maintain medical records, transcribe orders, and assist patients, families, and staff at the nursing station in a caring, community-focused environment.

This role offers opportunities to grow with a national inpatient rehabilitation leader and to participate in a values-driven culture that emphasizes empathy and teamwork.